Industrial and institutional (I&I) cleaners are defined as those cleaners intended for routine cleaning of industrial, commercial, and public institutions, outside of the normal household environment. I&I cleaners are used in numerous applications by various customer types, and employ a variety of chemicals including acids, alcohols, bleaches, disinfectants, solvents, and surfactants. Segmentation and analysis of the market can therefore vary; however, this report focuses on segmentation by end-use application.
The I&I cleaning market has not been immune to the impact of the COVID-19 pandemic. Demand and growth rates vary by region depending on how the spread of the virus has been successfully contained. Those areas that have suffered from national lockdowns such as the hospitality, restaurant, and nonessential retail sectors have suffered, while the healthcare, hospitals, and institutions that have remained open have seen a surge in demand for cleaning products and services, particularly sanitizing and disinfectant products. Demand for hand sanitizers in workplaces, healthcare sectors, and public areas has surged in 2020 and while demand is likely to pull back sharply in 2021 and 2022, underlying growth will remain strong over the forecast period as hygiene concerns persist and new investments are made in the healthcare sector.